relationship repair

“Want Real Relationship Repair? Ditch ‘But’ and Try This Instead”


Embracing Radical Listening for Emotional Repair in Relationships


A Therapist’s Guide to Deep Listening and Lasting Connection


Introduction: Why Most Relationship Repair Efforts Fail (and How to Do It Differently)

If you’ve ever tried to say, “I’m sorry, but…” — you already know how that sentence ends.

It doesn’t land.
It doesn’t repair.
It doesn’t restore the trust or connection you’re hoping for.

That tiny word — “but” — subtly erases everything that came before it. In moments that are ripe for relationship repair, “but” becomes a barricade. A self-protective shield. A linguistic exit from accountability.

So what actually works? What helps couples move from conflict into co-regulation?
The answer isn’t logic. It’s listening.

Real relationship repair begins when both partners feel seen, safe, and understood — and that requires learning the art of deep, attuned listening.


What Is Relationship Repair — Really?

Relationship repair is more than just saying “I’m sorry.” It’s a moment of reconnection after a rupture — an active process of tending to wounds, validating pain, and creating new emotional safety together.

According to leading experts in relational neuroscience and attachment-based therapy, relationship repair happens when we slow down and attune to the needs beneath the narrative.

It’s not about who’s right.
It’s about who’s reachable.


Why Saying “But” Shuts Down Relationship Repair

“But” is a block word. Even with good intentions, it turns vulnerability into argument. When someone says,

“I hear that you’re hurt, but I didn’t mean to,”
what the other person often hears is,
“Your hurt doesn’t matter as much as my perspective.”

And the nervous system reacts accordingly.

In moments of relational stress, your partner’s body isn’t just listening for words — it’s scanning for signals of safety or threat. “But” signals a defensive posture. It often activates shutdown, blame, or withdrawal. Which is the exact opposite of what repair needs.


The Secret to Repairing a Relationship: Listening to Understand

Attuned listening is a relational reset button.
Not because it fixes the issue, but because it softens the system. It helps your partner feel held, rather than handled.

One of the most effective relationship repair tools is the Gottman-Rapoport exercise, a structured way to talk through conflict while keeping both partners regulated and engaged.

🔄 How It Works:

  1. One person speaks about their experience.

  2. The other listens without interrupting — just asking clarifying questions.

  3. The listener reflects back what they heard, and validates the emotion, even if they don’t agree.

  4. Then you switch.

Simple? Yes. Easy? Not always.
But when done with care, it’s transformative.

“The goal isn’t agreement. The goal is understanding.” — Drs. John & Julie Gottman


Why Deep Listening Is So Effective for Relationship Repair

Your brain is wired for connection. When someone listens to you with full presence — without rushing in to correct, defend, or fix — your threat system quiets. Your heart rate settles. You stop bracing.

Stan Tatkin, founder of PACT Therapy, refers to this as interactive regulation — the ability to co-regulate through mutual presence and care.

It’s not just emotional.
It’s biological.
And it’s one of the most powerful tools we have in the relationship repair toolbox.


A Language Shift That Builds Trust

Here’s how to swap the defensiveness of “but” with connective language that supports repair:

Instead of… Try saying…
“I hear you, but I didn’t mean to…” “I hear you. And I see how that landed painfully.”
“I love you, but you’re being unfair.” “I love you. And I want to understand what felt unfair.”
“Sorry, but you were yelling too.” “I’m sorry for my part. I also noticed we were both escalated.”

These subtle shifts hold both truths — yours and your partner’s — with care.


3 Therapist-Tested Prompts for Relationship Repair Conversations

When you’re in the middle of a rupture, these sentence starters can create emotional traction and de-escalate conflict:

  1. “What felt most hurtful in that moment?”

  2. “What did that remind your body of?”

  3. “What are you needing most from me right now?”

These questions support nervous system regulation while opening the door to deeper repair.


What If I Already Blew It?

You’re human. You’ll get reactive. You’ll say “but.”
The magic isn’t in perfection — it’s in circling back.

Try this repair script:

“I got defensive earlier and I regret that. I care about what you were trying to share, and I want to understand better. Can we go back to that moment?”

This kind of relational accountability is what builds long-term trust — and breaks the cycle of unresolved conflict.


When to Pause Instead of Push Through

Some moments are too hot for repair in real-time. That’s okay.

The Gottmans recommend taking a 20-minute break, doing something self-regulating (like movement or music), and then returning with a calm nervous system. Not a distracted one — a grounded one.

“Relationship repair requires presence, not pressure.”


A Quick-Start Guide: How to Use the Gottman-Rapoport Method for Relationship Repair

🛠️ Step-by-step:

  1. Choose a quiet, non-triggering time.

  2. One partner shares their experience (no blame).

  3. The listener reflects, asks clarifying questions, and validates.

  4. Switch roles.

  5. End with a shared commitment or understanding.

📥 Want the printable worksheet? [Download here] or check out our full [relationship repair toolkit].


Final Thoughts: Repair Is a Practice, Not a Performance

Real relationship repair doesn’t require eloquence. It requires presence. Willingness. The courage to lean in even when it would be easier to pull away.

You’re not too sensitive. You’re not too much.
You’re asking for connection — and that’s the most human thing of all.

Looking for support in building your relationship repair skills?
Download the free [Gottman-Rapoport Worksheet], or explore our private couples sessions where we help you practice these tools in real time.

You deserve a relationship that knows how to repair, not just repeat.   Send this article to someone who needs to read it because we’re all in this together.❤️


Resources for Deeper Practice

Posted in Anger, communication, couples, Couples/Marriage, family, marriage, relationships, Uncategorized
Katherine Jewett

Katherine Jewett View posts by Katherine Jewett

Hi, I’m Katherine Jewett—a licensed marriage and family therapist , relationship coach, life coach, and course creator with a therapy office in Pleasant Hill, CA. I specialize in helping individuals and couples navigate trauma, anxiety, and relationship challenges with empathy, honesty, and evidence-based techniques. With a compassionate and interactive approach, I empower clients to heal, grow, and build fulfilling lives and connections. Whether you’re seeking clarity, resilience, or deeper relationships, I’m here to support you every step of the way.
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